Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)

• A. They model best practices, and they can rally the team toward common goals.
• B. They are Slack Administrators, so they have the correct permissions to help the company manage change.
• C. They actively communicate and promote transparency to reinforce the purpose and value of the tool.
• D. They identify and implement key use cases for the tool and modify them over time to improve the team' s workflows.

You're a Workspace Admin cleaning up inactive channels.
You find a channel inactive for nine months with important content and one member remaining.
What should you do?

• A. Notify the one channel member, then rename the channel and add #archived as a prefix.
• B. Notify the one channel member that you are keeping the channel active, but limiting posting permissions to admins only.
• C. Notify the one channel member, then delete the channel.
• D. Notify the one channel member, then archive the channel.

You will be managing a new product launch and have just been assigned a new team of 12 members.
You need to introduce yourself and the project scope.
What should you do?
(Select the best answer.)

• A. Create a new public channel for the project, invite the team members, and introduce yourself and the project scope.
• B. Start a group direct message (group DM) with the members on the team introducing yourself and the project scope.
• C. Start a direct message (DM) with each member individually, introducing yourself and the project scope.
• D. Create a new private channel for the project, invite the team members, and introduce yourself and the project scope.

You're a Primary Org Owner for a bank's Slack Enterprise Grid.
Your compliance team is concerned that customer service employees may accidentally share sensitive information like account numbers.
What recommendation should you make?

• A. Designate one admin per channel to monitor and report sensitive data to the compliance team.
• B. Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.
• C. Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.
• D. Build a bot that will message members and ask them to remove sensitive customer data in the event that it is shared.

You're an Org Admin for a global organization operating in multiple time zones. In your org-wide #help-slack channel, members report they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours?
(Select the best answer.)

• A. Enable members to set their profile status to Away whenever they are not online.
• B. Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours.
• C. Enable members to set reminders for themselves to send the message during shared working hours.
• D. Enable members to view a recipient's local time within their profile before sending a message.