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The price of the 820-427 exam is $150 USD.
Cisco Building Business Specialist Skills 820-427 Exam
Cisco Building Business Specialist Skills 820-427 Exam is related to building business specialist skills and credits towards the Cisco Enterprise IT Business Specialist certification. This 820-427 exam validates the knowledge and skills of a candidate to effectively discover opportunities for IT values, design and ability to oversee development of business focus solutions plus translate among business and IT language. It also deals with the ability to describe the purpose of an organizations vision, mission, strategy, objectives, and initiatives, creates a stakeholder map and conduct stakeholder analysis, creates gap analysis and document pain points opportunities, how to use business case through a life cycle to approval for a business. Business leaders, Cisco Channel Partners, and IT professionals usually hold or pursue this certification and you can expect the same job role after completion of this certification.
Certification Path
The Cisco Enterprise IT Business Specialist Certification includes only one Building Business Specialist Skills 820-427 exams.
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Cisco 820-427 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Value Proposition and Solution Design | 18% | - Translating business and IT language - Solution alignment with business goals - Identifying IT value opportunities |
| Business Analysis and Business Case | 17% | - Business scenarios, capability analysis, gap analysis - Business case structure and lifecycle - Stakeholder mapping and analysis |
| Communication and Relationship Management | 15% | - Presenting business value and outcomes - Building trust and managing expectations - Effective communication with stakeholders |
| Research Techniques and Tools | 10% | - Technology discovery and industry research - Business investigation methods: interviews, workshops, surveys, focus groups |
| Business Strategy and Frameworks | 20% | - CSFs vs KPIs, strategy vs management vs operations - Organizational vision, mission, strategy, objectives - Enterprise frameworks: TOGAF, COBIT, ITIL, PMBOK, PRINCE2, Six Sigma |
| Project and Implementation Management | 20% | - Influencing project success and change management - Risk, cost, benefit, and scope management - Governance and success measurement |
