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What is the salary of a ServiceNow CIS-EM certified professional?
The Average salary of different countries of ServiceNow CIS-EM certified professional
- United States - $85,000 USD
- UK - 63431 Pounds
- India - 6379972 INR
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ServiceNow CIS-EM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Event Configuration and Processing | 27% | - Inbound actions and event management jobs - Event rules, filters, thresholds, and field mapping - CI binding and identification - Connectors: preconfigured, custom, push/pull methods - Scripting: Regex, JavaScript, PowerShell - Event lifecycle and processing flow |
| Topic 2: Event Sources and Integration | 10% | - Third-party integration best practices - Supported event sources and protocols - Metric connectors and data collection - Monitoring tool integration |
| Topic 3: Alerts and Correlation | 30% | - Alert processing and management rules - Alert definition and attributes - Alert Intelligence and Service Operations Workspace features - Impact profiles, impact trees, and service impact analysis - Alert grouping and correlation strategies - Incident creation and integration - Priority calculation, scoring, and groups |
| Topic 4: Administration and Optimization | 10% | - Security and access control - Maintenance and troubleshooting - Performance tuning and noise reduction - Best practices and operational efficiency |
| Topic 5: Event Management Overview | 13% | - Key features and capabilities - Customer challenges and business value - User interfaces: Operator Workspace, Alert Intelligence, Dependency Maps - IT Operations Management (ITOM) solution - Common Service Data Model |
| Topic 6: Architecture and Discovery | 10% | - Monitoring process and data flow - CMDB integration and dependency mapping - Event Management architecture - Discovery and MID Server components |
