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Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. You are configuring an application to use Get Next Work. The requirement states that operators must always work on the next highest priority assignment from workbaskets.
Which two configuration options do you use to implement this requirement? (Choose Two)

A) Select the Operator is available to receive work in the operator ID records.
B) Use a ToWorkGroup router for the assignments.
C) Use a ToWorkbasket router for the assignments.
D) Select the Get from workbaskets first option in the operator ID records.

2. Consider this business use case:
Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers.
You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?

A) Define the response times using property values that are circumstanced to account for the seasonal adjustments.
B) Plan a release cycle for updating the SLA for each of the expected seasonal adjustments.
C) Create multiple circumstances of the SLA to account for the seasonal adjustments.
D) Delegate the SLA to the business managers so they can configure seasonal adjustments.

3. You are working on an update to an application which only affects some rules for a certain case type. The customer has requested that a patch update be released. How do you create the new ruleset version?

A) Use the Ruleset Maintenance wizard to merge the existing rules in the relevant rulesets to the new version.
B) Use the Lock & Roll functionality to lock the current ruleset and increment the ruleset version.
C) Use the Ruleset Maintenance wizard to skim the relevant rulesets to copy the highest version of existing rules to the new version.
D) Create a branched ruleset, then copy the affected rules into the new branched ruleset.

4. You want to display an error message to the user if the data page fails to retrieve data. The data page is sourced by a REST connector.
How do you detect the error?

A) Use a when condition in the response data transform configured for the connector.
B) Use the error handler flow on the connector.
C) Use a transition condition in the activity step invoking the connector.
D) Apply the standard pxErrorHandlingTemplate data transform in the response data transform.

5. A flow action calls a pre-processing data transform to initiate values. There are several flow actions available for the assignment. You want to make sure that the values are only initiated once for each flow action.
How do you implement a solution?

A) Add logic to the pre-processing data transform to test if values were already initiated.
B) Make sure that the flow action does not have the highest likelihood since it will always be invoked.
C) Do nothing. The pre-processing data transform is only called once for each assignment.
D) Configure the data transform as post-processing instead of pre-processing.

Solutions: