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What is the duration of the 3309 Exam
- Number of Questions: 60
- Passing Score 67%
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
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Avaya Aura Experience Portal with POM Implementation and Maintenance 3309 Exam
Avaya Aura Experience Portal with POM Implementation and Maintenance 3309 Exam related to Avaya Aura Experience Portal with POM Implementation and maintenance and credits towards Avaya Aura Experience Portal with Proactive Outreach Manager Certification. This exam validates the ability to provide general information about the product overview and the integration with other products, determine the database that you want to use and whether you want to install the database on a local server or a remote server. It also deals with the ability to verify the username you specify before you try to connect to the POM database and install POM on an unsupported Avaya Aura Experience Portal version the installer quits. Implementation Engineers, Field Technicians and Business Partners usually hold or purse this certification and you can expect the same job role after completion of this certification.
Reference: https://downloads.avaya.com/css/P8/documents/100178575
Avaya 3309 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Architecture & Preparation | 20% | - POM system requirements and prerequisites - Licensing and capacity planning - Deployment models and zone configuration - Avaya Aura Experience Portal (AAEP) architecture |
| Topic 2: Troubleshooting | 10% | - Certificate and security errors - Log analysis and diagnostic tools - POM campaign and dialing problems - Resolving connectivity and service issues |
| Topic 3: Maintenance & Backup | 15% | - High availability and redundancy - Database backup and restore procedures - System updates and patch management - Performance monitoring and health checks |
| Topic 4: Installation & Configuration | 30% | - Certificate exchange and security setup - POM installation on EPM server - Configuring Orchestration Designer integration - Installing AAEP and Media Processing Platform (MPP) - Setting up email, SMS and voice services |
| Topic 5: Administration & Campaign Management | 25% | - Dialing modes and contact strategies - Reporting and analytics configuration - User and role management - POM campaign creation and scheduling |
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