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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

Question 1

Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?

A. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
B. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses,
C. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
D. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.

Question 2

Refer to the Scenario: IT-FAC.

The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?

A. IP Office does not track that information but it is available with a call center application.
B. IP Office does not track that Information but It is available using a third-party call accounting application.
C. IP Office tracks that information and It Is provided In a CSV format.
D. IP Office tracks that information and It can be reviewed using the built-in reports.

Question 3

Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?

A. All levels of users can share files.
B. Only Owner/Admin level users can share files.
C. File sharing is not a capability within Avaya Spaces.
D. Only Member level users and above can share files.

Question 4

Refer to the Scenario: IT-FAC.

For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?

A. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
B. 15 Standard licenses and 15 Standard HA licenses
C. 15 Standard licenses; since HA Is included with the Standard license
D. 30 Standard licenses; since you need to duplicate the Standard licenses for HA

Question 5

Which license is only available In a CapEx model?

A. Analog user
B. Digital user
C. AWFOS
D. ASBCE

Solutions: