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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. Which solution meets a customer's requirements for 100,000 IOPS and 30TB of raw capacity?

A) DS8870 with ranks of 1.2TB drives
B) XIV with 2TB drives base without any features
C) SONAS with SATA drives
D) FlashSystem 840

2. Which storage solution should you propose to a customer with a large VMware environment and one IBM System z?

A) XIV
B) DS88870
C) SONAS
D) Storwize V7000 Unified

3. A customer needs an enterprise storage system with grid architecture to make storage management easier.
Which storage system meets the customer's requirements?

A) N series
B) XIV System
C) FlashSystem 840
D) DS8870

4. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

A) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
B) Conduct a workshop with customer system administrators and IBM technical field support representatives to jointly resolve the problem.
C) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
D) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.

5. What is the most common initial benefit to data center economics of implementing an IBM FlashSystem?

A) More disk drives
B) More servers
C) More power consumption
D) More performance

Solutions: