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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. HOTSPOT You support Microsoft Lync Server 2013 servers in your customer's company network. You plan to configure Extensible Messaging and Presence Protocol (XMPP) federation with an instant messaging partner. The XMPP federated partner supports only:
-Unencrypted Transmission Control Protocol (TCP) connections for server-to-server XMPP federation and -Server Dialback for identity verification.
You need to configure the negotiation settings for the XMPP federated partner.
Which options should you configure for each negotiation method? (To answer,
configure the appropriate options in the dialog box in the answer area.)

2. You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Upgrade the operating system to Windows 7 Professional.
B) Install the Lync Audio/Video ActiveX Plugin.
C) Install Microsoft Silverlight.
D) Extract the MSI from the executable and run the install.

3. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

A) Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
B) Run the Remove-CsConferenceDirectory cmdlet.
C) Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.
D) Run the Move-CsConference Directory cmdlet.

4. You support a Microsoft Lync Server 2013 environment that includes:
-Two Enterprise consolidated Lync servers in a single pool,
-Two Edge consolidated Lync servers in a single pool,
-One Microsoft Office Web Apps server, and
-One reverse HTTP(S) proxy server. Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified Messaging has been configured and set
up as part of the Lync 2013 implementation project. You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable. You begin migrating test accounts. When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device. In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: "Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)

Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)

You need to ensure that the LPE device can authenticate to EWS. What should you do?

A) Remove the Lync Client certificates for the test user from the Lync server.
B) Update the Lync server internal web services certificate on each front-end pool server.
C) Reissue the current Exchange CAS server certificate and bind to the IIS service.
D) Update the certificate chain on the Exchange CAS.

5. You support a customer who is upgrading from Lync 2010 Group Chat to Lync 2013 Persistent Chat. Users are Session Initiation Protocol (SIP) enabled members of a single Active Directory Domain Services (AD DS) domain. Group Chat clients connect by using a well-known user named [email protected]. The Lookup service registers
with the Lync server to receive incoming requests.
Your customer's Persistent Chat pool fully qualified domain name (FQDN) is named pchatpool.litwareinc.com. When users sign out of Lync and then sign in again by using the Lync 2010 Group Chat client, they are able to access their data without needing to change any configuration. You need to configure Lync Server 2013 persistent chat to support legacy Group Chat clients. Which cmdlet should you run?

A) Set-CsPersistentChatRoom -Identity IT -Presenters
@{Add="sip:ocschat(g)litwareinc.com"}
B) New-CsTrustedApplicationEndpoint -Applicationld pchat -
TrustedApplicationPoolFqdn pchatpool.litware.com -SipAddress sip:
[email protected]
C) $cred1 = Get-Credential "litwareinc\pilar" $cred2 = Get-Credential
"litwareinc\ocschat"
Test-CsPersistentChatMessage -TargetFqdn pchatpool.litwareinc.com -
SenderSipAddress "sip:[email protected]" -
SenderCredential
$cred1 -ReceiverSipAddress "sip:ocschat@)litwareinc.com" -
ReceiverCredential $cred2
D) New-CsPersistentChatEndpoint
-SipAddress
sip:[email protected] -
PersistentChatPoolFqdn pchatpool.litware.com

Solutions: