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Apple OS X Support Essentials 10.9 Sample Questions:

1. In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?

A) In a preferences database file in ~/Library/
B) In .DS_Store files, at the root level of ~/
C) In application-specific preferences files in ~/Library/Preferences/
D) In a preferences database file in /Library/

2. Keychains are used to store secrets such as resourcepasswords, digital certificates, and encryption keys. The keychain system can also securely store Safari AutoFill information, Internet Account settings, and secure text notes.

A) How does file system journaling work?
B) What type of items can be found in a keychain?
C) What does OS X use bundles or packages for?
D) What are the advantages of code signing?

3. Why does the Finder hide certain folders at the root of the system volume?

A) The Finder hides traditional UNIX resources from average users because they don't need to have access to those items. If users need access to these UNIX items, they can access them from Terminal.
B) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
C) The firmware initializes the Mac computer's hardware andlocates the booter file on a system volume. The Power-On Self-Test (POST) checks for basic hardware functionality when the Mac powers on.
D) The Finder populates the Network folder using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources inside the Network folder, and service discovery zones or workgroups appear as folders.
Any currently connected servers also appear in the Network folder.

4. On a Mac running OS X Mountain Lion, how can you display a list of installed software updates?

A) Open Installer, choose Show Files from the File menu, and then in the Files section under /var/log/, select install.log.
B) Open System Information, click System Report, and then in the sidebar under Software, click Installations.
C) Open Software Update preferences and click Installed Software.
D) Open Software Update and click Receipts.

5. The local hidden OS X Recovery HD doesn't include the OS X installation assets. So reinstallingOS X Mavericks from here requires high-speed Internet access and the ability to verify access tothe installation assets. Upgraded Mac systems are verified by entering the Apple ID used to purchase OS X Mavericks. Verification is automatic for Mac systems that included OS X Mavericks when purchased new.

A) What role does the systemlaunchedprocess serve during system startup?
B) What two resources does the local hidden OS X Recovery HD need to reinstall OS X Mavericks?
C) What three methods can be used to uninstall applications?
D) What two methods are used to hide items from the Finder?

Solutions: