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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 2: Data Management and Integration | - Data architecture and integration patterns
|
| Topic 3: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 4: Student Experience and Engagement | - Student portals and experience design
|
| Topic 5: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Topic 6: Security and Access Control | - Role-based access and permissions
|
| Topic 7: Program and Academic Operations | - Course and program management
|
Salesforce Certified Education Cloud Consultant Sample Questions:
1. A CRM committee for a university has asked a consultant about the major release cadence of Salesforce.org and Salesforce.com platform enhancements.
When are Salesforce.org releases?
A) Approximately one month after Safesforce.com releases
B) Approximately two weeks before Salesforce.com releases
C) Approximately two weeks after Salesforce.com releases
D) Approximately one month before Salesforce.com releases
2. A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?
A) Campaign hierarchy
B) Campaign member
C) Parent campaigns
D) Campaign influence
3. An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
A) Process Builder
B) Salesforce Files
C) App on the AppExchange
D) Email-to-case
4. A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality.
A) Use third-party apps that are EDA ready.
B) Use a Salesforce.org community solution.
C) Use third-party apps that are powered by EDA.
D) Use the yaml file from Salesforce.org GitHub.
5. Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which objects should the consultant use?
A) Case Comment
B) Attribute
C) Case
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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