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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?

A) IBM Advanced System Placement program
B) Exception rebuild speed
C) IBM Hyper-Scale
D) Distributed cache

2. What should a storage specialist do to verify that a heterogeneous solution is supported by IBM?

A) Consult the installation guide
B) Perform a proof-of-concept
C) Verify the solution using IBM Red Books
D) Check Systems Storage Interoperation Center

3. Which solution offers compression?

A) FlashSystem V840
B) XIV
C) FlashSystem 840
D) DS8870

4. A customer's data center was constructed 15 years ago. Since then its growth has
exceeded expectations and necessitated the deployment of a large number of servers, storage subsystems, and switches. The energy company is currently providing the maximum amount of electricity to the data center.
What should the IBM Technical Specialist do to enable the customer's continued ability to expand its computer and storage growth?

A) Replace the existing equipment with Energy Star compliant equipment to reduce energy requirements.
B) Perform a consolidation study in order to reduce the energy used by the equipment in the data center.
C) Determine how energy allocated to IT resources is used to produce business results.
D) Help to relocate the existing equipment to a larger data center with increased capacity from the electric company.

5. A customer is having difficulty with managing the heterogeneous storage infrastructure and tracking the performance of SAN-attached devices.
Which IBM product will resolve the customer's immediate concern?

A) Fabric Manager
B) IBM Spectrum Virtualize
C) IBM Spectrum Control
D) IBM Director

Solutions: