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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and Data Management | 16% | - Data quality, deduplication, governance - Integration methods and tools - External systems and third-party apps |
| Implementation Strategies and Best Practices | 18% | - Configuration vs customization - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Change management and adoption |
| Education Data Architecture (EDA) | 22% | - Data migration and integration considerations - EDA data model, standard and custom objects - Relationships, data integrity, extending EDA |
| Solution Design | 19% | - Design scalable, maintainable solutions - Security, sharing, and access design - Account and contact models for education |
| Domain Expertise | 18% | - Recruitment, admissions, student experience, advancement, alumni relations - Education industry processes and needs - Education Cloud capabilities and use cases |
| Analytics and Reporting | 7% | - Leverage Salesforce reporting features - Reports, dashboards, and analytics for education |
Salesforce Certified Education Cloud Consultant Sample Questions:
1. The Undergraduate Admissions office needs to track new students and their current course of study.
Which Education Data Architecture (EDA) object should the consultant use to meet the requirement?
A) Program Enrollment
B) Contact Role
C) Education History
2. University department staff members want to track communication efforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth).
Which of these features should the consultant recommend?
A) Campaign Influence
B) Experience Cloud Audience
C) Campaign Member Status
D) Salesforce Inbox
3. A partner wants to self-certify that its app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and abides by conventions for key EDA objects.
What are two key objects used with EDA?
Choose 2 answers.
A) Opportunity
B) Attribute
C) Affiliation
D) Account
4. A college is experiencing a disconnect between the Advancement and Finance departments which causes a delay in the allocation of donations. The college wants to synchronize fundraising data between these two offices.
Which solution should a consultant recommend?
A) Financial Services Cloud
B) Payment Services
C) Accounting Subledger
5. A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.
Which EDA object should a consultant use to meet this requirement?
A) Attribute
B) Program Plan
C) Affiliation
D) Success Team
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B,C | Question # 4 Answer: C | Question # 5 Answer: A |
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