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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the CRM administrator of a new project to revitalize the lead Assignment manager rules to ensure the proper sales salesperson is getting assigned based on new geographies and current workloads.
Select the three Fusion Assignment Manager components that should be part of your planning process to plan the configuration of Assignment Manager.

A) Resources
B) Schedules
C) Business Objects
D) Assignment Criteria
E) Dynamic Assignment
F) Attributes

2. There are four product lines in your sales organization. Each product has two subcategories.
Identify the product dimension attributes used for the definition of the territory structure.

A) Dimensions and Dimension Parameter
B) Dimension Members
C) Dimensions, Dimension Parameters, and Dimension Members
D) Dimension Parameters
E) Dimensions

3. Which tool within Oracle Fusion CRM enables business analysts and administrators to customize and extend Oracle Fusion CRM applications, reports, and analytics changes directly from the Fusion CRM application?

A) Reports and Analytics
B) Setup and Maintenance
C) Oracle Composer
D) Oracle Application Composer
E) Customization Manager

4. Your organization has to service lines across three continents: one for tech companies and another for oil and gas companies. The oil and gas service primarily supports two categories, each of which will require different technical knowledge.
Select the three territory dimensions that need to be used for an optimal territory definition.

A) Industry
B) Account
C) Customer Size
D) Geography
E) Product

5. An organization is implementing close opportunity management functionality. Select three profile options available to configure the close opportunity management process in Oracle Fusion Sales.

A) Close Opportunity Competitor Enabled
B) Close Opportunity Status Enabled
C) Close Opportunity How Enabled
D) Close Opportunity Win/Loss Enabled
E) Close Opportunity Reference Enabled

Solutions: